Legal
Cancellation, Rescheduling and Refund Policy
Cancellation and Rescheduling
If you cancel or reschedule your appointment at least 24 hours before the scheduled time, no fee is charged / any fee paid is refunded.
Cancellations Under 24 Hours
Cancellation requests made less than 24 hours before the appointment time are not eligible for a refund.
No-Shows
Clients who do not attend their appointment without prior notice are charged the full session fee.
Package Programs
If you have enrolled in a multi-session package program, no refund is given once the program has started.
How to Cancel
You can cancel or reschedule via the appointment management link sent to your email, or by calling us at 0532 650 56 41.